Presets

Message templates for WhatsApp Web

Presets are the messages you send all the time: prices, addresses, payment details, welcome messages. Save them once and insert them from the sidebar in one click. They don't use AI, so they never cost credits.

Presets

📅 Confirm appointment

Hi {{name}}, your appointment is confirmed for {{day}} at {{time}}. See you there!

nameMartadayThursdaytime17:30
📍 Office address
💳 Payment details
Hi Marta, your appointment is confirmed for Thursday at 17:30. See you there!11:03

How it works

  1. 1

    Write the message once and save it as a preset in the WAEXT sidebar.

  2. 2

    Add variables like {{name}} for the parts that change.

  3. 3

    Click the preset in any chat. WAEXT asks for each value and puts the message in the box.

What you can do

  • Unlimited presets with Pro (3 on Free)
  • Variables that ask for each value
  • Reorder them so the ones you use most come first
  • Insert them from the sidebar in one click

When it helps

Small shops

Prices, opening hours and how to pay, always the same and always right.

Appointments

Confirm a date and time with the client's name already filled in.

Customer support

Answer the questions you get every day in seconds.

Questions about Presets

How do variables work?
Write a word between double braces, like {{name}}. When you use the preset, WAEXT asks for the value and fills it in.
Do presets use AI credits?
No. Presets work without AI and never use credits.
Can I change their order?
Yes. Reorder them so the ones you use most come first.

More answers about WAEXT in the general FAQ.

Other superpowers

Try Presets on WhatsApp Web

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